| Conversation = Conversion |
| Live In-Process Conversation IS magic |
| We started SalesPeriod unofficially about seven years ago in one of our other companies. We realized that if we could contact people While they were on the page, and just make contact with them....It would mean the difference between a sale and "another empty visitor". |
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| Most purchases aren't the right ones |
| As with any sales process, people don't buy the best product for their company, they buy the products and services that are best described to them. So by making initial contact with any prospective customer you are able to answer questions they have about you, so they don't go to another company. |
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| From Tents to Teleconferencing, PRE-Sale questions are always the same |
| Do you really have great customer support? Will I get what I think I'm buying? How long does the shipping process really take? Tell me why your product is better than the other guy's? Do you have real reps in the United States? |
| ....All standard questions people are only comfortable with once they speak with an actual human being. |
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